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OUR STORE POLICIES

Things You Need to Know

We founded A&E BEADS with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

Store Policies: Store Policies
Jeweler Tools

SHIPPING & TURNAROUND TIME

How It Works

Turnaround time is 5-7 business days. As the orders increase so will the turnaround time. For any and all large sales TAT times increase to 15-30 business days.


We strive to make sure every order that goes out is perfect and exactly as you want, so it takes a little time. 

Once a package has been scanned in and shows movement A & E Beads is no longer responsible and will not replace lost, stolen or undelivered orders due to postal mishandling of packages.  

Store Policies: Shipping Policy

RETURNS

Because our orders are custom made per order, We unfortunately do not offer refunds or returns. If A & E Beads is at fault, a resolution will be offered, then if no agreement, store credit will be issued and valid for only 30 days. 

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Image by Huzeyfe Turan
Store Policies: Return Policy
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