OUR STORE POLICIES

Things You Need to Know

We founded A&E BEADS with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

 
Jeweler Tools

SHIPPING & TURNAROUND TIME

How It Works

Turnaround time is 5-7 days. As the orders increase so will the turnaround time. We strive to make sure every order that goes out is perfect and exactly as you want, so it takes a little time. 

Once a package has been scanned in and show movement A & E Beads is no longer responsible and will not replace lost, stolen or undelivered orders due to postal mishandling of packages.

 

RETURNS

Because our orders are custom made per order, We unfortunately do not offer refunds or returns. Refunds will only issued if A & E Beads is found to be at fault.

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Image by Huzeyfe Turan